At Pace Law Firm, we measure our success by the success and satisfaction of our clients. We take great pride in the kind words our clients have to say about us.
Every case, like every client, is unique. Understanding that is the key to our success. Here's what some of our clients have said about working with Pace's legal family.
July 26th, 2010 Letter to Mr. Allan Chapnik
Dear Mr. Chapnik,
I first must apologize that this letter is long overdue.
I became a client of Pace Law firm through a referral of one of my customers.
I am employed at TD Canada Trust and was unfortunately involved in an auto accident in November of 2009.
Larysa Kodlubay is the absolutely most WONDERFUL paralegal handing my case (file # 21987)
She is constantly in touch with me if and when I need her.
Her professionalism with the Insurance Company (which I know is NOT easy at times truly amazes me)!
She is right on top of the claim and I know I am in the most capable hands with her and of course Pace as she truly represents you and your company.
I would not hesitate to recommend her/ Pace Law Firm to anyone who requires the services of a law firm who truly represents the client!
GREAT work Larysa!
You are indeed client/ customer service personified!
Sincerely,
K H
Toronto, Ontario
Testimonial letter sent to Robert Kram and Darlene Fitzgerald: May 20,2010
Robert and Darlene,
Natalie and I would like to thank you for all your hard work, support and professional excellence.
We are extremely appreciative of closing this case before trial on favourable terms. We felt it would have taken a very hard emotional and physical toll on us. I personally was reaching the limit of my stamina and it was a big concern for next week's events. Robert's experience made all the difference for best outcome!
We are looking forward to seeing you this or next week.
Anatoly
9 June 2010
Mr. Al Pace
Pace Law Firm Head Office
295 The West Mall, 6th Floor
Toronto, Ont M9C 4Z4
Re: Exellent Service Appreciation
Mr. Albert Conforzi and Lily Sider
Dear Mr. Pace
I am writing you, to say, in my opinion, that you have on your staff, two of the most outstanding professional people. Their integrity and quality of management of my file was above reproach.
Lily Sider in particular, kept me continually informed, even after working hours on my slip/fall litigation, and the final settlement - Just excellent service.
In my humble opinion, they deserve a promotion, and if called upon, I would most certainly recommend your Law Firm to anyone seeking legal advice and assistance.
Would you also pass my appreciation onto the individuals noted above, please.
Yours truly,
Michael Belcher
Duntroon, Ontario
May 4, 2010
Al Pace
Pace Law Firm
295 The West Mall
M9C 4Z4
Toronto, ON
Dear Mr. Pace:
Re: My Motor Vehicle Accident
I am writing this letter to you to express my appreciation for your firm's help following my motor accident on November 15, 2005.
Particularly, I must mention the extra ordinary assistance of Albert Conforzi and Phillip Paglino who were my lawyers. Their expertise and professionalism were obvious and they gave me comfort and counsel along the way about what to expect and as well as what to do. I would also like to extend my gratitude to Ms. Susanne Young and Ms. Theresa Bonello for their very hard work on my case and their patience with me.
My case was settled after a very complex four party mediation, and I must say that I had the best lawyers in the room.
I am very happy with the settlement and I will recommend them to anyone who needs help.
With my gratitude and best wishes,
Dr. Hassan Mohamud Jama
Toronto, ON
March 6, 2009
Pace Law Firm
295 The West Mall
Sixth Floor
Toronto, ON
M9C 4Z4
Attention: Mr. Albert Conforzi
Dear Mr. Conforzi,
RE: Phil Paglino, Pauline Cortez & Donna Conforzi - Case of Maricon Plaza, Slip & Fall
It is with great pleasure to be writing and commending Phil Paglino on how he has handled my case.
In the past years, he has kept me abreast of what the status of my file was. In doing so, it gave me confidence that my case was not being overlooked nor forgotten. Phil is very professional and very impressive. He can argue and is not afraid to challenge. Phil has always prepped me and took the time to console me for I was always nervous (I had never had anything like this happen to me, so I was always nervous).
With his persistence, we came out on our final day, February 18th, with more than what we had expected. I was not expecting such a large settlement amount.
I could not have asked for a better lawyer. If ever I need a lawyer, I would not hesitate for Phil to represent me nor refer Phil to others.
Kudos to Pauline and Donna, they were always there to answer any questions that I had. Never for a moment did I feel that they did not want to assist me. They always took the time and were very patient with me.
Phil, Pauline and Donna make a great team. They are all great assets to your firm. Hold on to them.
THANK YOU VERY MUCH PHIL & PAULINE
Sincerely,
Maricon Plaza
Pickering, ON
Dear Mr. Chapnik / Pace Law Firm Team
In June 2008, my daughter and I were in a car accident which involved a transit bus. This accident hugely affected me physically, emotionally and altered my everyday life as a mother, a wife, and left me unable to perform activities of daily living, and the inability to go to work. I will never forget my phone conversation with Michelle Arzaga, who listened and understood how this accident had turned my life, and my family's lives completely upside down. She left me with the strength I needed to get through my most difficult time.
Through this ordeal, and with the help of Milva Prestia, Celia DaSilva and Michelle Arzaga, I was able to receive all the therapies I desperately needed to get back on my feet. Without your team's help, our insurance company would have likely denied most of my treatments. I was always kept up to date and all my questions were answered efficiently and professionally. I was well informed of all negotiations, and ultimately received a fair settlement.
This was a challenging journey for me, as well as my family as they too were affected. But because of people like you, the services that you provide, and along with the guidance throughout the entire process, it made things easier.
I am grateful to all of you for fighting my battles when I hadn't the strength to do so. Thank you, thank you, thank you. I would not have known what to do without Pace Law Firm.
Pamela & Family
In appreciation to Pace Law Firm
Dear Al Pace,
This letter is specially to thank you and your team for all the services your firm has rendered to make it possible for me to settle my case in a timely manner and proper way.
I appreciate the guidance and help of Anu Malhotra who administered all this stressful process. If it wasn't for her prompt services and genuine hard work, I would not have been able to achieve a settlement in a timely manner with success. The staff was very co-operative in all respects and I appreciate Nadira Persaud who was very kind, patient and helpful all the time.
Your staff has been very friendly and helpful and I would gladly recommend your services to any of my friends, family or acquaintances.
Thank you all once again and I wish you success in all your future cases.
With best regards,
Nader Nazm
"Dear Mr. Allan Chapnik,
I wanted to take a few minutes to express my gratitude for your services, support and results that you and your firm have provided over the past four years.
It has been a very challenging experience for me and my family but because of you genuine concern for my well being and your dedication to get the best settlement for me the journey has been a bit easier. Thank you for also keeping me current during the entire process.
Thank you for your expertise and negotiating ability that delivered result without the need for a more lengthy litigation. Special thanks to Jody Melnik.
Overall I really appreciate all of your help for your outstanding services.
Thanks you.
Sincerely,
Chris St.Louis"
Subject: Latimer vs Kennedy
Dear Al:
Just a short note to extend my sincere THANKS for the wonderful way I was treated over the last five years...
From the best Lawyer, Albert to Suzanne who kept me focussed to Donna and Debbie in Owen Sound we were treated as well as could be possible....
I have and will continue to recommend Pace Law Firm to anyone in need of first class representation and advice...
Thank you all from the bottom of hearts for everything...
Sincerely
Jean and Al Latimer
The Utmost Patience, Courtesy, Respect, and Attention
The day of my accident in 2004, I called Pace Law Firm for guidance, and was directed to contact your firm again, once the extent of my injury and the course of medical treatment was established. We met on March 1, 2005 with Al Pace, yourself and Michelle Arzaga to discuss legal action against Nicholson's No Frills and its affiliated parking lot operator.
From that very first meeting, through subsequent phone calls, meetings, and a visit to the site of the injury, I was always treated with the utmost patience, courtesy, respect, and attention was given to my questions regarding unfamiliar legal terms and proceedings. Like many folks, my only previous experience with the legal system was related to the writing of wills, and residential home purchases, so I knew not what to expect.
When we met on September 17, 2007 to discuss the terms of the settlement, it was clear to me how well the Pace team had worked on my behalf, because the amount awarded was extremely satisfactory. It seems fair compensation for the impact to my life so far, and that in the future. You negotiated the settlement, avoided protracted court sessions, and further disruption to my family's life and to those of potential witnesses.
One never knows the extent to which a simple injury can complicate life. The further prospect of drawn out legal action is daunting, yet I felt in good hands dealing with you and your firm. I always felt comfortable and the whole process was painless and efficient.
Thank you for your professionalism, expertise, and excellent research and negotiation in settling my case. I would not hesitate to request your help in the future, and would highly recommend you and your firm to others.
Yours Sincerely,
Vida W
Thank You, Thank You, Thank You
As we reach the end of 2006 I wanted to write and thank you, thank you and thank you.
My problems with Long Term Disability and Canada Pension Disability seemed insurmountable and after trying to work things out with them for over two years we finally were referred to your firm for assistance. Within the space of a year our problems were solved, resolved and we were paid in full.
I couldn't ask for faster, more efficient service!
I have already referred a few new clients and I tell anyone with legal problems to check with your firm first.
Again I thank you and wish you the best in the new year.
Your continuing client,
Chris D
We were Most Satisfied
"We were pleased with the professional way in which Pace Law Firm handled my wife's case. She received a brain injury as a result of a car accident. Physio, speech, occupational therapy, and counselling during the next three years enabled her to make substantial progress. We were most satisfied with the resulting settlement..."
Alexander H.
I Was in Desperate Need
"I had a serious accident and came to Pace Law Firm in desperate need of help. I was thrilled with the professional manner in which their team handled my case. The Pace team gave me the strength that was needed to get through the difficult times."
Agapito
We Could Not Have Done it Without You
"Our accident left our lives in shambles. Because of lawyers like you we were able to become survivors rather than remain victims. We thank you for fighting to get us the best settlement possible. We could not have done it without you"
Kosta and Toula K.
Extraordinary, Hard Working
"The Pace team was extraordinary and worked very hard for us. As we faced the most difficult crisis in our lives, my mother and I are grateful to have found lawyers that really cared and did their utmost to fight this case. I highly recommend Pace Law Firm."
Susan J.
